• Check-in: what time can I move into my  room  on the arrival day?

The rooms are available from 14:00 onwards.
If the room is available You can check-in earlier, otherwise You can leave Your baggage in a storage room.

  • Check-out : until what time can I stay in my room on the day of departure?

Rooms are available until 11:00; in case of later departure You can  leave Your luggage in a storage room

  • What time does the hotel close?

The Reception at Park  Hotel  is always open ( H24/7).

At 24:00 the outer doors are shut but our night porter is available to open them all night to guest who arrive or return to the hotel late.

  • Do you provide Internet Connection?

We have Free WI-FI in the rooms  and throughout the hotel.

  • Is Tourist  Tax  included in the room rates?

No, Tourist Tax is a Municipal Tax that is required by the City of Como, and it must be paid directly to the hotel. It amounts to € 2.00 per person per night for a maximum of 4 consecutive nights; from October to March € 1,00. Children under 14 years old are exempt

  • Where can I park my car?

We have a private garage, upon reservation, at the cost of  Euro 15,00 per  car,  per day and  nr. 4 non-reservable parking spaces in front of the entrance , free of charge; several public parking spaces around the hotel are available – free from h. 19:00 to 08:00  // on payment  from 8:00 to 19:00 and, 200 mtrs far from Hotel, on payment, public underground parking “Centro Lago” is also available.

  • Can I reach the hotel directly by car?

Though Hotel Park  is close the Historic Centre,(700 mt.) it is just outside the ZTL (Limited Traffic Zone) so you can reach the entrance of the hotel by car.

  • How can I reach the Hotel from Malpensa Airport?

When You  arrive in Malpensa, You will find the “Malpensa Express inside  the airport ;  catch this train (direction Milan)  you have to change train at  “Saronno“, wait for the train to  “Como Lago” get off at the last stop. When You buy the ticket for the Malpensa Express, say Your final destination, Como Lago.

  • How far is  San  Giovanni  Central Station?

The main station is just 300 mt.  away and is easy to reach by foot.

  • How far is the Como Nord Lago Station?

The Como Nord Lago  station is 700 mt. away, just a nice 15 minutes walking by the lake.

  • Are the rooms air-conditioned ?

You can personally adjust the Air-Conditioning and Heating in all the rooms.

  • Do the rooms have lake view?

No, we don’t have rooms facing the lake, but  the Hotel is located very close to the lake ( about 200 mtrs ),

  • Is it possible to iron  in the room?

No, in all our rooms it is forbidden to use the  iron, but we have an ironing point on the 1st floor, where You will find all You need to iron.

  • Do you have any rooms for smokers ?

In compliance with Italian regulations for public areas and buildings, all the common areas and the rooms at Hotel Park are NON Smoking. To respect the Guests who will stay in your room after you, we kindly ask you to comply with this rule.

  • Can I pay by credit card?

Yes, we accept major credit cards: Visa, MasterCard, Maestro, CartaSì, and American Express.

  • How can I cancel my reservation?

If  You need to cancel Your reservation,  send the e- mail to :info@parkhotelcomo.it, informing about the cancellation; we’ll answer to Your e-mail . Please note that there is a term for free cancellation.

  • Do children stay free of charge?

Upon request we have  baby beds for children under 4 years old for € 10.00 per night. Children under 6 years old stay free of charge if they share their parents’ bed. For older children the triple/4-bedded room is required.

  • Does the Hotel have a restaurant?

Hotel Park  only provides Bed and Breakfast.
Near the hotel you will find many restaurants to suite all requirements.

  • Are pets  admitted in the hotel?

Yes, pets are allowed for free.